New Support System
Hey guys, we have switched from our custom made support system (which obviously didn't work well) to Freshdesk today!
Now you have a number of different ways to get support:
- Facebook - via Support tab located in the right hand corner, next to LIKES
- By opening a new ticket here http://support.tickera.com/
- Reading our knowledge base: http://support.tickera.com/
- By sending email directly to support [@] tickera.freshdesk.com
- Get community help in the Forums http://support.tickera.com/
- Or even via live chat on our website - support agents will have dedicated hours for this type of support from time to time (it's still under development)
PLEASE NOTE: you'll have to open a new account on support website since support.tickera.com and tickera.com are different websites