Tuesday Talks: Take a break while your event ticketing website works for you
You’ve planned the event. You’ve set up ticket sales. You’ve double-checked every shortcode and confirmed the payment gateway is humming along nicely.
Now what?
Now… you go on vacation. Seriously.
This week on Tuesday Talks, we’re talking about how to step away from your event ticketing site without everything falling apart. Because when you’re using Tickera the right way — with some smart prep and a few emergency-access tricks up your sleeve — your website can run itself for a while.
So let’s talk reliability, readiness, and how to manage things from a beach towel (if you absolutely must).
Can you really take time off?
Yes. You can.
One of the big advantages of using Tickera is that it’s built to be a self-contained, on-your-site system. That means you’re not relying on third-party platforms that change pricing structures without warning or take down your ticket sales at 3 a.m. because of a suspicious comma.
Instead, your WordPress site becomes your box office — open 24/7, even when you’re not.
And if you set it up right, it’ll keep working while you’re hiking, camping, sipping espresso in a coastal café, or doing absolutely nothing (which is also a valid plan, by the way).
Start with the foundation: stability
Before you leave, make sure your website is in a good place. That doesn’t mean it has to be bulletproof against asteroid impacts — but it should be clean, lean, and functional.
Here’s your quick checklist:
Keep things updated
- Make sure WordPress, Tickera, and all add-ons are up to date.
- Don’t leave half-installed updates lying around — finish them before you disappear.
- If you're using WooCommerce alongside Tickera (via Bridge), double-check that both are on versions that play nicely together.
Cache smart, not hard
A well-configured caching plugin like WP Rocket, W3 Total Cache, or LiteSpeed Cache can keep your site fast while you’re away. But make sure you exclude all the necessary pages and test things like cart and checkout flows before you go — overly aggressive caching can mess with dynamic features like ticket selection or cart sessions.
Set error notifications (just in case)
Use a plugin like WP Mail Logging or a server monitoring service that will notify you if something’s off — failed payments, plugin errors, etc. Bonus points if it sends alerts to your phone or an app you check regularly (but maybe not too regularly, you’re on vacation, remember?).
Automate what you can
You don’t need to babysit every ticket sale.
Here are a few things Tickera can handle automatically while you’re off the grid:
- Ticket delivery: Once a purchase is complete, the ticket PDF goes out automatically. No manual approval needed.
- Seat assignment: If you’re using the Seating Charts add-on, customers choose their seats on the frontend. You don’t need to manage reservations.
- Email confirmations: Tickera sends order confirmations and tickets, and if you’ve installed the Check-in Notifications add-on, customers will even get a heads-up when they check in at the event.
- Customer contact lists: With Mailchimp, Sendloop, or Customer Connect, email addresses gathered during checkout will quietly sync to your newsletter list while you’re out catching sunsets.
Plan for remote access — just in case
Let’s say something does go sideways — a typo on the event page, a client begging for a last-minute ticket refund, or a panicked call from the venue. You don’t need to panic too.
Here’s how to stay connected (without being chained to your laptop):
Log in from your phone or tablet
Tickera works on mobile browsers — both the admin area and front end. While it’s not as comfortable as a full desktop, it’s more than enough for making quick edits, checking orders, or resending tickets if needed.
Set up secure admin access with tools like:
- Two-factor authentication (use something like Wordfence or miniOrange)
- Password manager with mobile support
- VPN access if your server requires IP whitelisting (especially for high-security setups)
When to schedule your break
If you want absolute peace of mind, the best time to step away is:
- After sales are open and tested
- Before the check-in rush starts (unless you’ve fully delegated that part)
- Once you’ve confirmed ticketing, notifications, and payments are flowing smoothly
It’s also a good idea to:
- Pre-schedule social posts or newsletters
- Leave a brief “I’m away until [date]” note on your contact form
- Set up email forwarding or vacation responders if you manage support requests yourself
A little clarity now saves a dozen follow-ups later.
Relax — your system’s got this
We get it. It’s hard to relax when you’ve got customers, deadlines, and events in motion. But that’s exactly why Tickera exists — to put the heavy lifting on the system, not on your shoulders.
With:
- Built-in automation
- Reliable PDF ticketing
- Flexible seating
- Seamless integrations
- Secure, remote access
…your WordPress site can keep selling, syncing, and supporting even while you’re offline. Or on a sailboat. Or asleep. Or binge-watching detective dramas with questionable plot logic.
Final tip: test your “vacation mode”
Before you leave for real, try a soft test:
- Turn off notifications.
- Log out.
- Wait 24 hours.
Then check: did everything run fine? Tickets sold? Emails sent? No support fires?
If the answer is yes, congrats — you’re ready to take a real break.
Until next Tuesday...